Frequently Asked Questions

Q1. How Can Get the Price List and Catalog?

A: Please leave us your contacts, Email address, and WhatsApp, our expert sales team will send you the list and catalog within 8 hours. Or send us your inquiry to sales@hnxunhu.com.

For an instant quote, give us a call at +86 157 3711 2851. And please feel free to message me on WhatsApp anytime.

Q2. How Can I Get the Best Price for My Orders?

A: As a professional manufacturer of electric sightseeing cars and golf carts, first of all, we will ensure that our products are of the best quality, and at the same time, XunHu will give you the most competitive price and the best service.

We are looking for partners all over the world, if you want to be our agent or have bulk orders for us, we welcome you to negotiate prices with us.

Q3. Can You Cover the Shipping Cost?

A: Yes, we can provide you with FOB, CFR, CIF, EXW quotations. No matter which method you choose, you will be supported by our professional shipping services to help you successfully complete your purchase in China.

Q4. What Are Your Terms of Payment?

A: T/T 30% as deposit, and 70% before delivery.

We will update you with real-time pictures and videos of the vehicle’s production, packaging, and loading of your products.

Q5. What Are Your Terms of Packing?

A: Generally, we pack out your electric vehicles in containers by the wooden box or iron frame.  Of course, we can also pack the goods according to your requirements.

We’ll send you the pictures or videos of the products and packages before you pay the balance.

Q6. What Are Your Terms of Delivery?

A: It takes about 15-30 days after receiving your advance payment. For bulk orders, we will list them in the contract.

Q7. What is Your Warranty Term?

A: 12-month warranty.

You will get a 1-year warranty on the electric vehicles from the shipping date.

Even after the warranty period, if there is any problem, we are willing to help you solve the problem. At any time, you can contact us online.

Q8. Do You Test All Your Goods Before Delivery?

A: Yes, each product is tested according to standard procedures before delivery.

Q9. How About Your Service?

• 11+ Years Professional Experience

XunHu has 11 years of professional experience in electric vehicles, you will get the best quality products and prices, we can help you grow your business.

• Life-time Spare Parts Supplies

We supply the spare parts and accessories until this model is no longer in production.

• One Year Warranty

We provide 12 months warranty to the electric vehicles from the shipping date.

• Flexible Payment Terms

We can offer different payment terms to you according to your special request.

• Technical Support

Any problems, feel free to contact us, WhatsApp, or Email All Ok, you will get XunHu expert support immediately. Get in touch now +86 157 3711 2851, sales@hnxunhu.com .